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IP2Currency™ Knowledgebase


credit card fraud What is the IP2Currency Exchange Rate web service?
credit card fraud Why should I use the IP2Currency Exchange Rate web service?
credit card fraud Can I test the demo version for free?
credit card fraud Can I evaluate the IP2Currency Exchange Rate web service prior to purchasing?
credit card fraud If I am using a free license, can I receive technical support / help?
credit card fraud Why should I upgrade from the free license version to the full version?
credit card fraud What happens if I use up all of the credits allowed under my subscription plan?
credit card fraud How to subscribe for the IP2Currency Exchange Rate web service?
credit card fraud How to integrate the IP2Currency Exchange Rate web service?
credit card fraud I am behind a proxy. How can I connect to your web service?
credit card fraud Can I query the exchange rate for a specific currency pair, for example USD to EUR?
credit card fraud How many currencies are supported in your system?
credit card fraud Can your API return me the converted amount instead of the conversion rate?
credit card fraud Can I do a batch query for a list of currency pairs?
credit card fraud Do you provide real time exchange rate or end-of-day exchange rate?
credit card fraud What time is the exchange rate updated?
credit card fraud Why are there discrepancies between your exchange rate and other forex website on the internet?
credit card fraud Do you provide exchange rate history?
credit card fraud The currency that I need is not inside your supported list, what should I do?
credit card fraud How do I test the location using multiple IP address?
   
Q: What is the IP2Currency Exchange Rate web service?
A:
IP2Currency is a hosted XML-Based Web API providing user an easy way to get a localized & up-to-date Currency Exchange Rate based on visitor's IP address.
   
 
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Q: Why should I use the IP2Currency Exchange Rate web service?
A:
It provides you an easy way to get the latest currency exchange rate by visitor's IP address in one single API call. There is no need for you to find out the country of your visitor and the commonly used currency, all this will be automatically detected and determined by our API server.
   
 
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Q: Can I test the demo version for free?
A:
Absolutely yes! We provide live demo for the IP2Currency Exchange Rate web service and you can try it at : http://www.fraudlabs.com/demoip2currency.aspx. Just follow some simple instructions and you are on the right track to experience our service immediately!
   
 
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Q: Can I evaluate the IP2Currency Exchange Rate web service prior to purchasing?
A:
Yes, of course. The IP2Currency Exchange Rate web service is free for free license users, this free license provides 90 credits per month and there is NO exact expiry date for your free license account. We strongly encourage developers to try our web service prior to purchasing in order to ensure that they will fill your needs 100%.

To register, please visit: IP2Currency Free License
   
 
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Q: If I am using a free license, can I receive technical support / help?
A:
Yes! Our support teams will be glad to assist you. We will ensure that there are no bad surprises after the point of purchase. Our highly trained development staff will provide online support. We will always provide timely, helpful assistance when you have purchased or evaluated our product.
   
 
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Q: Why should I upgrade from the free license version to the full version?
A:
All subscribers will get extra query credits per month based on their subscription packages. Furthermore, we provide 24-hour email support for all premium subscribers.
   
 
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Q: What happens if I use up all of the credits allowed under my subscription plan?
A:
If you have used up all of the credits allowed under your subscription plan within a month while your license key is still valid, you will continue to receive the new credits as per stated in your subscription plan for the following month. You have another option which is, you may like to upgrade your current subscription to another premium subscription plan in order to enjoy more credits per month.
If you wish to add more credits just for the current month, you may like to go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME top up and your subscription package will remain unchanged. Please feel free to email sales@fraudlabs.com for more information.
   
 
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Q: How to subscribe for the IP2Currency Exchange Rate web service?
A:
You can order the IP2Currency Exchange Rate web service through our online purchase system. Click on the subscription button (If you are a registered user, please login before proceeding to subscription area). If you are a first time user, you are required to fill in your details for registration purposes. The next step is to key in your payment information and click on the submit button to complete the subscription. As soon as you have clicked on the submit button, the system will send a license key to your inbox. The final step is to check your email account and integrate the license key.
   
 
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Q: How to integrate the IP2Currency Exchange Rate web service?
A:
Please see our sample codes for more information.
   
 
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Q: I am behind a proxy. How can I connect to your web service?
A:
Yes, you will have to do some settings before you can connect to our web service. Please see here for more information.
   
 
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Q: Can I query the exchange rate for a specific currency pair, for example USD to EUR?
A:
Yes, you can manually query the currency pair that you want, provided both currencies are supported by our system.
   
 
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Q: How many currencies are supported in your system?
A:
We are currently supporting up to 58 currencies. We will be adding more currencies in the future.
   
 
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Q: Can your API return me the converted amount instead of the conversion rate?
A:
Yes, if you supply the amount to be converted, our web service will perform the conversion for you.
   
 
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Q: Can I do a batch query for a list of currency pairs?
A:
No. We do not support batch query.
   
 
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Q: Do you provide real time exchange rate or end-of-day exchange rate?
A:
We only provide end-of-day exchange rate.
   
 
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Q: What time is the exchange rate updated?
A:
The exchange rate is updated at around 6:30pm ET.
   
 
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Q: Why are there discrepancies between your exchange rate and other forex website on the internet?
A:
There is no "official" exchange central that dictate the currency exchange rates. Different providers may have their own set of exchange rates, and therefore the rates will vary. Furthermore, our set of exchange rates are combined from multiple sources.
   
 
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Q: Do you provide exchange rate history?
A:
No, we do not provide exchange rate history record.
   
 
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Q: The currency that I need is not inside your supported list, what should I do?
A:
Please let us know the currency that you need, and our team will look into the possibility of including this currency into our system.
   
 
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Q: How do I test the location using multiple IP address?
A:
LocaProxy.com. It provides multi-location HTTP proxies to help businesses test geolocation applications. This solution reduces the total cost of testing by supplying the Distributed Infrastructure as a Service.
   
 
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