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What is FraudLabs web service?
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Why should I use
FraudLabs web service?
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What is a fraud
score?
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What is the BIN? |
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What can I do with
the fraud score? |
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What happens if I use
up all of the credits allowed under my subscription plan? |
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Can I test the demo version for
free? |
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Can I evaluate a FraudLabs web
service prior to purchasing? |
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If I am using free license, can I
receive technical support / help? |
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Why should I upgrade from free
licence version to full version? |
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How to subscribe FraudLabs web
service? |
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How to integrate
FraudLabs web service? |
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| Q: |
What is FraudLabs web service?
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| A: |
FraudLabs web service is the proprietary credit card fraud
detection service that automated with IP tracking technology (geolocation
service provider) to reduce and prevent fraud for online merchants. By
requesting several inputs, FraudLabs web service will return fraud analysis
results together with fraud score in real-time. This service can be used as an
application to verify other processes where geographical information is
available. By using this service, you are able to capture your online user's
information before ordering process and thus prevent fraudster from completing
the transaction.
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| Q: |
Why should I use FraudLabs web service? |
| A: |
Here, we promise a complete fraud protection and real time
order verification. Through our analysis, we have been able to identify traits
and patterns that are associated with fraudulent orders, before the payment is
processed. Moreover, FraudLabs web service is integrated via an XML-based web
services interface to any product or platform. Sample codes are provided in
various progamming language to ease integration. It also provides multiple
subscription level with different prices based on your business needs. The
monthly cost of a FraudLabs web service subscription is less than that of a
chargeback!
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| Q: |
What is a fraud score? |
| A: |
FraudLabs web service fraud score is directly proportional to
the risk of the input values associated with each transaction, such as IP
address, email address and billing address and so on. The higher the scores,
the higher the risk of fraudulent transactions. The key factor to an accurate
score is the IP address where the transaction originated from.
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| Q: |
What is the BIN? |
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BIN refers to Bank Identification Numbers. It is the first six
digits of a credit card, debit card, charge card, etc. Basically the first part
shows the location and the second identifies the bank itself. In short, these
digits identify which network the card belongs to as well as which bank issued
it. Online merchants use BIN lookups to help validate transactions. For
example, it provides a way to verify whether the issuing bank for the credit
card comes from the same country as the card holder.
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| Q: |
What can I do with the fraud score? |
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Once you have entered the correct risk fields, we will process
the queries and each order you submit will be scored on a 100 point scale. We
are just provide you the scores with recommendation, and it is ultimately up to
you to decide what level of risk you are willing to accept.
Note: We provide and calculate the fraud score typically based on the data you
provide. There is never a 100% guarantee that a low score is valid or that a
high score will be fraudulent. You are advisable to choose your own threshold.
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| Q: |
What happens if I use up all of the credits
allowed under my subscription plan? |
| A: |
If you have used up all of the credits allowed under your
subscription plan within a month while your license license key is still valid,
you will continue to receive the new credits as per stated in your subscription
plan for the following month. You have another option which is, you may like to
upgrade your current subscription to another premium subscription plan in order
to enjoy more credits per month.
If you wish to add more credits just for the entire month only, you may like to
go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME
top up but your subscription package will remain unchanged. Please feel free
to email sales@fraudlabs.com
for more information.
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| Q: |
Can I test the demo version for free? |
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Absolutely yes! We provide live demo for FraudLabs web service
and you may visit to:
http://www.fraudlabs.com/demoFraudLabs.aspx. Just follow some simple
instructions and you are on the right track to experience our service
immediately!
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| Q: |
Can I evaluate a FraudLabs web service prior to
purchasing? |
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Yes, of course. FraudLabs web service is free for free license
users, this free license provides 90 credits per month and there is NO exact
expiry date for your free license account. We strongly encourage developers to
try our web service prior to purchasing in order to ensure that they will fill
your needs 100%.
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| Q: |
If I am using free license, can I receive
technical support / help? |
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Yes! Our support teams will be glad to assist you. We will
ensure that there are no bad surprises after the point of purchase. Our highly
trained development staff will provide an online support. We will always
provide timely, helpful assistance when you have purchased or evaluated our
product.
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| Q: |
Why should I upgrade from free license version
to full version? |
| A: |
All subscribers will get extra query credits per month based
on your subscription packages. Furtermore, we provide 24 hours email support
for all premium subscribers.
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| Q: |
How to subscribe FraudLabs web service? |
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You can order FraudLabs web service through our online
purchase system. Click on the subscription button (If you are registered user,
please login before proceed to subscription area). If you are first time user,
you are require to fill in your detail for registration purpose. The next step
is to key in your payment information and click submit button to complete the
subscription. As soon as you click on the submit button, the system will sent a
license key to your inbox. The final step is to check your email account and
integrate the license key.
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| Q: |
How to integrate FraudLabs web service? |
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