 |
What is FraudLabs.com?
|
 |
What are the benefits with
FraudLabs.com?
|
 |
How does FraudLabs work? |
 |
How to register as
FraudLabs.com's member? |
 |
Can I evaluate a web service
prior to purchasing? |
 |
If I am using a free license, can I
receive technical support / help? |
 |
Why should I upgrade from the free
license version to the full version? |
 |
How to subscribe for the FraudLabs web
service? |
 |
What happens if I use up all of
the credits allowed under my subscription plan? |
 |
Which one should I choose? Renew,
Upgrade or Add Credits? |
 |
What are the programming
languages supported by the fraudlabs web service? |
 |
Does your web service support
processing of batch requests - multiple inputs per requests? |
 |
If we subscribe to your yearly
package, what if we have unused credits for a month, do they get rollover to
the next month? |
 |
Is there a message we can trap
when we try to use your web service and there are no credits left in the
account? |
 |
I am behind a proxy. How can I connect to your web service? |
| |
|
| Q: |
What is FraudLabs.com?
|
| A: |
FraudLabs is an industrial strength, secure and automated XML
based solution for validating credit card transactions online. FraudLabs web
service screens and detects online credit card fraud based on transaction
parameters from Internet online orders. It is a proven solution to prevent
chargebacks and to reduce fraud for online merchants.
|
| |
|
| |
|
|
| |
|
| Q: |
What are the benefits with FraudLabs.com? |
| A: |
FraudLabs prevents loss of revenue due to delivery of goods to
fraudsters. If you've ever receive a chargeback due to fraud, FraudLabs is
ready for you! We have the solutions you need to take your business to the next
level. FraudLabs helps to prevent waste of productivity and reduce the
operation costs that are caused by the online frauds chargeback and higher reserved
funds. Moreover, FraudLabs is integrated via an XML-based Web services
interface to any product or platform. FraudLabs also provides sample codes to
ease integration. It also provides multiple subscription levels with different
prices based on your business needs.
|
| |
|
| |
|
|
| |
|
| Q: |
How does FraudLabs work? |
| A: |
FraudLabs web services are subscription-based web services
that deliver real-time data and functionality over the Internet via XML. These
standards-based web services have a dynamic SOAP interface that enable them to
be easily integrated into any application, system, wireless device or website,
regardless of the operating systems, hardware platforms, development tools, or
type of applications that are being used. You can leverage this data and
functionality instantly with our web services. This is reusability the way it
was meant to be. You no longer need to worry about data management, updates, or
code maintenance. We'll take care of those for you.
|
| |
|
| |
|
|
| |
|
| Q: |
How to register as FraudLabs.com's member? |
| A: |
You can click on "My Account" on the top-right corner of your
screen. Click on the register link and start filling in your details. After that, click on submit button. The system will send out a
verification email to your email account. At the same time, the system will
redirect you to verify your account. As soon as you have received the verification
key, fill up the verification form and click on the "verify" button to activate
your account.
|
| |
|
| |
|
|
| |
|
| Q: |
Can I evaluate a web service prior to
purchasing? |
| A: |
Yes, of course. Our web service is free for free license
users, this free license provides 90 credits per month and there is NO exact
expiry date for your free license account. We strongly encourage developers to
try our web service prior to purchasing in order to ensure that they will fill
your needs 100%.
To register Fraudlabs Web Service, please visit: Fraudlabs Free License
To register IP2Location Web Service, please visit:
IP2Location Baisc Free License
IP2Location Standard Free License
IP2Location Professional Free License
To register IP2Proxy web Service, please visit: IP2Proxy Free License
To register ZIPCodeWorld United States Web Service, please visit: ZIPCodeWorld US Free License
To register PostalCodeWorld Canada Web Service, please visit: PostalCodeWorld Canada Free License
To register PostalCodeWorld Mexico Web Service, please visit: PostalCodeWorld Mexico Free License
To register AreaCodeWorld Web Service, please visit: AreaCodeWorld Free License
To register BrowserObject Web Service, please visit: BrowserObject Free License
To register MailBoxValidator Web Service, please visit: MailBoxValidator Free License
|
| |
|
| |
|
|
| |
|
| Q: |
If I am using a free license, can I receive
technical support / help? |
| A: |
Yes! Our support teams will be glad to assist you. We will
ensure that there are no bad surprises after the point of purchase. Our highly
trained development staff will provide online support. We will always
provide timely, helpful assistance when you have purchased or evaluated our
product.
|
| |
|
| |
|
|
| |
|
| Q: |
Why should I upgrade from the free license version to
the full version? |
| A: |
All subscribers will get extra query credits per month based
on their subscription packages. Furthermore, we provide 24-hour email support
for all premium subscribers.
|
| |
|
| |
|
|
| |
|
| Q: |
How to subscribe for a web service? |
| A: |
You can order our web service through our online purchase
system. Click on the subscription button (If you are a registered user, please
log in before proceeding to subscription area). If you are a first time user, you
are required to fill in your details for registration purposes (refer to Q4 for
new registration). The next step is to key in your payment information and
click on the submit button to complete the subscription. As soon as you have clicked on the
submit button, the system will send a license key to your inbox. The final step
is to check your email account and integrate the license key.
|
| |
|
| |
|
|
| |
|
| Q: |
What happens if I use up all of the credits
allowed under my subscription plan? |
| A: |
If you have used up all of the credits allowed under your
subscription plan within a month while your license license key is still valid,
you will continue to receive the new credits as per stated in your subscription
plan for the following month. You have another option which is, you may like to
upgrade your current subscription to another premium subscription plan in order
to enjoy more credits per month.
If you wish to add more credits just for the current month, you may like to
go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME
top up and your subscription package will remain unchanged. Please feel free to
email sales@fraudlabs.com
for more information.
|
| |
|
| |
|
|
| |
|
| Q: |
Which one should I choose? Renew, Upgrade or Add
Credits? |
| A: |
When your license key is about to expire but you still have a lot of unused
credits, you may like to choose Renew in this case. Renew is to extend your
license key's expiry date but your credits remain UNCHANGED.
If you have used up all of the credits allowed under your subscription plan
within a month while your license key is still valid, you have two options:
1. Upgrade
You may like to upgrade your current subscription to another premium
subscription plan. You are entitled to get more credits with the variety of
packages that are offered. Please note that your upgrading will take effect upon
payment.
2. Add Credits
If you wish to add more credits just for the current month only, you may like to
go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME
top up and your subscription package will remain UNCHANGED.
|
| |
|
| |
|
|
| |
|
| Q: |
What are the programming languages supported by the
fraudlabs web service? |
| A: |
All programming languages that support SOAP 1.1 onward are supported by the FraudLabs
Web Service. For examples:
-
Microsoft VB.Net
-
Microsoft C#
-
Microsoft ASP 3.0
-
Sun Java Apache
-
ColdFusion MX
-
IBM WebSphere 5.1
-
PHP
-
Python
-
Perl
-
BEA WebLogic Platform 7.0
-
FileMaker Pro 6 for PC/MAC
-
Access 2000
-
Excel 2000
-
Macromedia Flex V1.5
-
Macromedia Flash MX 2004
|
| |
|
|
| |
|
| Q: |
Does your web service support processing of
batch requests - multiple inputs per requests? |
| A: |
No, our XML based Web Service does not support batch request at this moment.
|
| |
|
|
| |
|
| Q: |
If we subscribe to your yearly package, what if
we have unused credits for a month, do they get rollover to the next month? |
| A: |
No, if you subscribe to the yearly package, we will reset your credits monthly. We
do not rollover the left over credits to the following month.
|
| |
|
|
| |
|
| Q: |
Is there a message we can trap when we try to
use your web service and there are no credits left in the account? |
| A: |
Yes, you will get "No credit available." in the Message field in the results.
However, our system will send you an email notification when your credits reach
the 10% threshold, i.e. 10000 for 100000 credits per month. You can choose to
add credits or upgrade your subscription plan before you run out of credits.
|
| |
|
|
| |
|
| Q: |
I am behind a proxy. How can I connect to your web service? |
| A: |
Yes, you will have to do some settings before you can connect to our web service. Please see here for more information
|
| |
|
|
| |
|
| |
|