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BrowserObject™ Knowledgebase


BrowserObject Browser Detection What is BrowserObject Web Service?
BrowserObject Browser Detection Why should I use BrowserObject Web Service?
BrowserObject Browser Detection Does BrowserObject Web Service use a browscap.ini file similar to what the Microsoft component uses?
BrowserObject Browser Detection What is an user agent string?
BrowserObject Browser Detection How do I retrieve visitor's User Agent String using ASP, C#, VB.NET, PHP, JAVASCRIPT & PERL?
BrowserObject Browser Detection What happens if I use up all of the credits allowed under my subscription plan?
BrowserObject Browser Detection Can I test the demo version for free?
BrowserObject Browser Detection Can I evaluate a BrowserObject Web Service prior to purchasing?
BrowserObject Browser Detection If I am using free license, can I receive technical support / help?
BrowserObject Browser Detection Why should I upgrade from free licence version to full version?
BrowserObject Browser Detection How to subscribe BrowserObject Web Service?
BrowserObject Browser Detection How to integrate BrowserObject Web Service?
   
Q: What is BrowserObject Web Service?
A:
BrowserObject Web Service is the proprietary Web Browser detection service that helps Web developers and programmers to get rid of incompatible settings and reduce site errors when developing a Web application. By requesting User Agent String as the main input, BrowserObject Web Service helps you to determine and identify Web Browser's information of your online visitors in real time.
   
 
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Q: Why should I use BrowserObject Web Service?
A:
Here, we promise a complete and real time Web Browser detection. Through our analysis, you are able to gain better understanding about your online visitor by their browser's information within a minute. Moreover, BrowserObject Web Service is integrated via an XML-based web services interface to any product or platform. Sample codes are provided in various progamming language to ease integration. It also provides multiple subscription level with different prices based on your business needs.
   
 
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Q: Does BrowserObject Web Service use a browscap.ini file similar to what the Microsoft component uses?
A:
No, BrowserObject uses our unique browser capability knowledge-base, with browsers stored in an object-based, binary file format, which provides more complete, more relevant and efficient data compare to basic text file as a result of extensive research.
 
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Q: What is an User Agent String?
A:
User Agent String refers to a unique string transmitted by each browser to identify itself. This string indicates which browser you're using, its version number, and details about your system, such as operating system and version. The Web server can use this information to provide content that is tailored for your specific browser.
 
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Q: How do I retrieve visitor's User Agent String using ASP, C#, VB.NET, PHP, JAVASCRIPT & PERL?
A:
ASP:
Dim strUserAgent = Request.ServerVariables("HTTP_USER_AGENT")

C#:
string strUserAgent = Request.ServerVariables["HTTP_USER_AGENT"];

VB.NET:
Dim strUserAgent As String = Request.ServerVariables("HTTP_USER_AGENT")

PHP:
$strUserAgent = $_SERVER['HTTP_USER_AGENT'];

JAVASCRIPT:
var strUserAgent = navigator.userAgent;

PERL:
require LWP::UserAgent;
my $strUserAgent = LWP::UserAgent->new; $ua->timeout(10); $ua->env_proxy

 
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Q: What happens if I use up all of the credits allowed under my subscription plan?
A:
If you have used up all of the credits allowed under your subscription plan within a month while your license license key is still valid, you will continue to receive the new credits as per stated in your subscription plan for the following month. You have another option which is, you may like to upgrade your current subscription to another premium subscription plan in order to enjoy more credits per month.

If you wish to add more credits just for the entire month only, you may like to go for 'Add Credits' and select the credits that suit you. This is a ONE-TIME top up but your subscription package will remain unchanged. Please feel free to email sales@fraudlabs.com for more information.
 
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Q: Can I test the demo version for free?
A:
Absolutely yes! We provide live demo for BrowserObject Web Service and you may visit to: http://www.fraudlabs.com/demoBrowserObject.aspx. Just follow some simple instructions and you are on the right track to experience our service immediately!
   
 
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Q: Can I evaluate a BrowserObject Web Service prior to purchasing?
A:
Yes, of course. BrowserObject Web Service is free for free license users, this free license provides 90 credits per month and there is NO exact expiry date for your free license account. We strongly encourage developers to try our web service prior to purchasing in order to ensure that they will fill your needs 100%.
 
 
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Q: If I am using free license, can I receive technical support / help?
A:
Yes! Our support teams will be glad to assist you. We will ensure that there are no bad surprises after the point of purchase. Our highly trained development staff will provide an online support. We will always provide timely, helpful assistance when you have purchased or evaluated our product.
   
 
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Q: Why should I upgrade from free license version to full version?
A:
All subscribers will get extra query credits per month based on your subscription packages. Furtermore, we provide 24 hours email support for all premium subscribers.
   
 
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Q: How to subscribe BrowserObject Web Service?
A:
You can order BrowserObject Web Service through our online purchase system. Click on the subscription button (If you are registered user, please login before proceed to subscription area). If you are first time user, you are require to fill in your detail for registration purpose. The next step is to key in your payment information and click submit button to complete the subscription. As soon as you click on the submit button, the system will sent a license key to your inbox. The final step is to check your email account and integrate the license key.
   
 
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Q: How to integrate BrowserObject Web Service?
A:
Please visit our sample code for more information.
   
 
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